Frequently Asked Questions
Everything you need to know about your Abyss order.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts vary between 'Oversized' and 'Slim Fit'.
Are your materials sustainably sourced?
At Abyss, we are committed to conscious fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.